If you need to consult a medical professional for a health problem that is not considered to be urgent, there are a variety of options available.
Consultation by telephone | Info-santé 811
This telephone service is free, confidential and accessible 24 hours per day, 7 days per week. When you call 811, you will speak to a nurse, who can give you advice and answer your questions. The nurse can direct you to the proper resources near you (e.g.: clinics that do not require an appointment).
Consult a pharmacist
For minor health issues or questions concerning prescription medications or over-the-counter products, you can go to a pharmacy near you and speak directly with a pharmacist. To learn more about the free services available at pharmacies, consult the Santé Montréal website.
Make a medical appointment
If you require a medical appointment, there are various types of clinics where you can obtain health care: centres locaux de services communautaires (CLSC – local community health service centres), family medical groups, private clinics and hospitals.
Visit the health-wellness portal and enter your Postal Code to find the resource closest to you. Carefully read the procedures for each clinic for making an appointment or for access without an appointment.
ATTENTION! If you are covered by the Desjardins insurance plan, only certain clinics [PDF – in French] offer medical consultations free of charge. You must have your ÉTS student card, your Desjardins insurance card and the form with you. If you make an appointment somewhere else, you may have to pay the required fees and then request reimbursement later. Click on the Desjardins insurance tab for full details.
Make an appointment online (RAMQ only)
The Bonjour-santé application is a paid service ($18.95 per appointment) that allows you to make a medical appointment online within the coming hours.