FAQ: Paying tuition fees
For any other question than the following concerning your invoice, please contact the Registrar’s Office email@example.com.
Q1 – I have registered for my courses. When and how will I receive my invoice?
A: Your invoice will be created within two to three weeks before the beginning of your session. You can find it in the « Mes documents » section of the MonETS portal, under « Relevé d'inscription-facture ».
Q2 – When do I have to pay my tuition fees?
A: You must respect the established deadlines for paying tuition fees for each session for which you are registered. If the minimum amount required on your registration statement/invoice corresponds to the total amount, you must pay it on the first payment date.
Q3 – How much do I have to pay before the first payment deadline?
A: You must pay the minimum payment required (paiement minimum requis) as indicated on your registration statement/invoice. This statement includes tuition fees plus all other related fees, along with the balance due for previous sessions, if applicable. The balance remaining on your invoice must be paid before the deadline for the second payment. Financial penalties apply to non-payment of tuition fees by the deadlines.
Q4 – What are the consequences if I don’t pay my tuition fees in full?
A: If you are unable to pay the minimum balance due by the payment deadline, a financial penalty of $30 will be added following each session. Therefore there is the possibility of two financial penalties of $30 for each session. In addition, anyone who has not paid 50% or more of the session tuition fees after the second payment deadline will not have access to the registration system for the subsequent session. Access to official documents will also be blocked (transcript, attestation or registration statement, diploma).
Q5 – What is the difference between a registration statement/invoice, an account statement and a receipt?
A: Your registration statement/invoice (relevé d'inscription-facture) is linked to the number of credits for which you are registered. You must pay the minimum payment required as indicated on your invoice before the first payment deadline. The registration statement/invoice is issued two to three weeks before the beginning of classes and is available on the MonETS portal.
If you have not paid the amount due on the due date, an account statement (état de compte) is issued by the finance department (Service des finances) and will be emailed to you. It is your responsibility to consult this statement and pay the balance (remaining amount) immediately.
The receipt is a summary document available on the MonÉTS portal which can be used once the invoice has been paid.
Q6 – I have recently received an account statement that indicates that I must pay my tuition fees immediately. Can I wait until the next payment deadline?
A: No, the account statement is a reminder that your payment is late. You must pay your balance by the dates indicated on your account statement in order to avoid financial penalties.
Q7 – I have made changes to my course selections, but my registration statement/invoice was not adjusted accordingly. What should I do?
A: If you have cancelled courses or modified your file (changed the number of credits, insurance, etc.) during the course change with refund period, it may take a few days before the amount payable is adjusted. No action is required on your part.
Q8 – I have cancelled all of my courses. Why do I have a balance owing for general fees?
A: General fees are administrative fees that are invoiced as soon as any courses are registered on your file. These fees are non-refundable unless all of the courses have been cancelled by ÉTS or in the case of postponement of a session.
Q9 – I have cancelled my ASEQ insurance fees, but they still appear on my invoice. What should I do?
A: If you have followed the proper procedure on the ASEQ website (in French) for withdrawing from coverage, there is nothing more for you to do. Your invoice will be adjusted within a few weeks after the period for withdrawal from ASEQ insurance coverage. You can simply subtract these fees from the payment of your invoice for tuition fees.
Q10 – I have completed all of my credits and I am currently writing my thesis or dissertation. How much will the tuition fees be for the session?
A: After completing your courses and paying for all course and research credits, a fixed amount is invoiced for each subsequent session by which your studies are extended or during which you are writing or defending your thesis or dissertation. For example, this fee is $222 (CAN) per session for the 2020-2021 academic year.
Q11 – I have a credit on my student account. Can I be reimbursed for this amount?
A: There are two options available to you:
- You can leave the amount in your student account, and a credit will be automatically applied to your tuition fees for the next session.
- You can also request reimbursement by e-mail (firstname.lastname@example.org). Be sure to indicate your mailing address and your permanent code.
For a refund by direct deposit, please attach a specimen check or your bank details to the refund request. In the absence of this information a check will be mailed to you within the subsequent 4 to 8 weeks. If the initial payment was made by international transfer, the reimbursement will be sent to the same bank account from which the initial payment was made.
Q12 – Immigration Canada is asking for proof of payment of my tuition fees for the first year. How can I pay my tuition fees from outside of Canada?
A: Tuition fees at ÉTS are invoiced per session, based on the number of credits for which the student is registered. Therefore, it is not possible to issue an annual invoice or to pay tuition fees in advance. However, you can send a bank transfer to ÉTS for the estimated amount of tuition fees for the year.
- The cost of studies for a full year (three sessions) is indicated for each cycle on the Cost of Studies page. Please note that these fees are subject to change every year.
- The procedure for paying by bank transfer is indicated under How to make payments. Allow for a delay of approximately two weeks before the transfer is received.
- You can then generate a receipt for your transaction in your MonÉTS portal, under “My documents”.
- The transferred amount will be credited against the payment of tuition fees for subsequent sessions. This amount cannot be refunded once you arrive in Canada. However, if your study project changes, please contact email@example.com to request reimbursement of the amount, which will be automatically returned to the issuing account.
Q13 – Immigration authorities has requested that I provide a letter of admission that includes the amount of annual tuition fees. Where can I find this document?
A: The letter of admission that is available on the MonÉTS portal is the only official document produced by ÉTS in connection with your immigration procedures. Tuition fees are not indicated in this letter, but detailed information can be found on the page entitled Studying Engineering at ÉTS: How much does it cost? You can refer immigration authorities to this page by including the link in a letter of explanation
Q14 – I am studying in a partner institution, and my home university has signed an agreement with ÉTS for exemption from tuition fees. I have received my invoice, and the agreement has not been taken into account. What should I do?
A: Invoices are adjusted a few weeks after the beginning of each session. You do not have to worry about the first payment deadline or the late payment penalty that will eventually be applied. If your invoice has not been adjusted after this period, or if you notice an error, please contact the International Relations Service (firstname.lastname@example.org), which will carry out the necessary verifications. Be sure to indicate your permanent code.
Q15 – I'm a Doctoral student or I hold a scholarship from an international organization (as confirmed in my letter of admission), and I am exempt from the supplemental tuition fees for international students. I have received an invoice, and these fees still appear. What should I do?
A: Exemption subsidies are paid a few weeks after the beginning of each session. You do not have to worry about the first payment deadline or the late payment penalty that will eventually be applied. If your invoice has not been adjusted after this period, or if you notice an error, please contact the Registrar’s Office (email@example.com), which will carry out the necessary verifications. Be sure to indicate your permanent code.