ÉTS

TECHNOLOGICAL SUPPORT

The Information Technology (STI) department supports the ÉTS community in terms of technology. Do you have problems with Cheminot, your email or
Wi-Fi? He can help you! Here's how.

Two people studying at a table

Technology Resources

The Information Technology department can help you with:

  • applications, software and licenses;
  • ChemiNot;
  • e-mail;
  • computer hardware (only if it belongs to ÉTS);
  • multimedia (multimedia services and events, videoconferencing and Web meetings);
  • collaboration platforms;
  • networking (VPN, Wi-Fi and Eduroam);
  • security, accounts and access;
  • websites;
  • data storage;
  • telephony.

Visit sti.etsmtl.ca to learn about all the services offered.

A student in a classroom full of computers

To Report an Incident or Obtain Service

Visit the GUS portal. There you will find the information you need to make a service call.

It is important to provide the following information:

  • The room number and your telephone extension, if applicable;
  • The name and number of the computer (or the equipment) if it is a device that belongs to ÉTS;
  • Any details that will accelerate the processing of your request (screen shot, error messages, etc.).