Technological Support

The Information Technology (STI) department supports the ÉTS community in terms of technology. Do you have problems with Cheminot, your email or
Wi-Fi? He can help you!

Here's how.

Two people studying at a table

Technology Resources

The Information Technology department can help you with:

  • applications, software and licenses;
  • ChemiNot;
  • e-mail;
  • computer hardware (only if it belongs to ÉTS);
  • multimedia (multimedia services and events, videoconferencing and Web meetings);
  • collaboration platforms;
  • networking (VPN, Wi-Fi and Eduroam);
  • security, accounts and access;
  • websites;
  • data storage;
  • telephony.

Visit to learn about all the services offered.

A student in a classroom full of computers

To Report an Incident or Obtain Service

Visit the GUS portal. There you will find the information you need to make a service call.

It is important to provide the following information:

  • The room number and your telephone extension, if applicable;
  • The name and number of the computer (or the equipment) if it is a device that belongs to ÉTS;
  • Any details that will accelerate the processing of your request (screen shot, error messages, etc.).
A men and a women looking at a computer.

Mandatory mobile computers

Beginning in the Fall 2022 session, students at ÉTS must have a mobile computer in order to take part in the full range of teaching and evaluation activities.

Technical specifications

Technology is constantly evolving, so ÉTS will continuously update its website with respect to the minimum technical specifications and specific software applications required for each program. Here are the two types of configurations recommended beginning in in the Fall 2022 semester:

Upcoming information