If a person’s life is in danger, call 911.
Prioritize your safety
- Evaluate your environment and the security of the area before trying to help.
If the person is conscious, ask for the following information:
- Their name;
- Details concerning the incident;
- Details concerning their injuries;
- Questions about their allergies and health problems;
- Contact Security at extension 55 (internal telephone system);
- Do not approach the victim if the dispatcher advises you not to;
- Administer first aid if you have received the proper training, and wait for a Security Officer to arrive;
- Keep people away from the victim to give them space and facilitate the work of emergency workers;
- Do not move the victim unless the situation represents a danger to them;
- Do not give the victim anything to eat or drink, even if they request it;
- Remain in contact with Security if possible;
- If the victim’s condition worsens, call 911.
When a Security Officer arrives
- A Security Officer will travel to the location that you have indicated to take charge of the situation;
- Remain on site to assist the Security Officer and provide information concerning the victim.