I have been told something in confidence
- Be welcoming and listen without judgement.
- Take what you are being told seriously.
- Encourage the person to express their needs by asking what they want to do about the situation and how you can help.
- Encourage the person to contact the HPRO or Security, if necessary.
- Offer to accompany them.
As a person who has been told something in confidence, you can consult with the HPRO for confidential advice.