Broken Elevator

If people are stuck inside

  • Don’t try to save them by opening the door.
  • Reassure them. Let them know that help is on the way. 
  • Ask them if anyone is injured or if anyone needs special assistance (for example, people with claustrophobia) and find out how many people are stuck in the elevator.  
  • Contact Security at extension 55 (internal phone system).
  • Stay on site until help arrives. Continue to reassure people. 

If a person’s condition worsens, inform Security.
If you can’t reach Security, dial 911.