Why do I need a webcam and a microphone for remote training?
For two reasons:
- For the purpose of communication within the virtual classroom. Just like in a real classroom, communication between students and the instructor is facilitated by the ability to be seen and heard.
- Since exams will be held remotely, ÉTS must ensure that you are the one who is taking your exam, and that you do not have any external communications. Therefore, your camera and microphone will be used to verify this, and will fulfil the function of an invigilator in a real classroom.
Does ÉTS have specific requirements with respect to webcams and microphones?
No, all webcams and microphones are acceptable, including smart phone cameras and microphones.
I haven’t received my webcam yet. Can I still start the semester?
Yes, you can begin your semester without a webcam if you have taken reasonable steps to procure one. We understand that the limited availability of cameras and delivery problems may delay the reception of yours until after May 4.
Is ÉTS saving money during the confinement period?
No, in fact, the opposite is true. The staff at ÉTS continues to provide services, and the faculty continues to teach, so salaries are still being paid. In addition, ÉTS has been forced to incur a number of other expenses in dealing with the current situation: the opening of additional groups/courses for the Summer semester (to reduce the number of students per class), the acquisition of software licences for remote training, the launch of the financial assistance fund, etc.
Will ÉTS be collecting information about students by webcam during the remote invigilation of exams?
ÉTS will only use the images to verify the identity of the students who are taking the exam and to ensure that the usual instructions are complied with, such as taking the exam alone and without external communications. The recordings will be used exclusively as evidence in the case of infractions, and will be destroyed as soon as possible.
My connection speed is lower than 10 Mb/s. What should I do?
A connection speed of 10 Mb/s, which is relatively standard for Internet packages, is sufficient for the vast majority of remote-teaching situations. This is a recommendation, and we understand that this connection speed is not accessible in certain areas, which may reduce your comfort level with respect to remote training. It is important to verify whether you are able to follow your courses despite your lower connection speed. If not, we recommend that you either find another solution or cancel the registration for any remote courses and request reimbursement.
Can I access ÉTS computer labs remotely?
Yes, we now offer remote access to ÉTS computer labs. Students have off-campus access to their departments’ computers, allowing them to use specialized software programs and complete lab assignments. In all, we have more than 1,300 computers available for students to use.